Handbook for communicators

The purpose of this handbook is to help you as a communicator to build your knowledge and ability to identify and respond to information influence.

The purpose of this handbook is to increase your awareness and understanding of information influence campaigns and develop your ability to respond. The information given here will help you recognise common influence techniques more easily and provide you with a toolbox of proactive solutions you can use to design the most appropriate response.

This handbook does not provide a one-size-fits-all solution or a checklist of steps to tick off. Each organisation is different, communicates with different audiences, and faces different challenges that must be considered when deciding how best to respond.

Download the handbook for communicators

PART I: BECOMING AWARE OF INFORMATION INFLUENCE

What are information influence activities?
How do they exploit social vulnerabilities?
How are information influence activities different from other forms of communication?

PART II: IDENTIFYING INFORMATION INFLUENCE

What is the purpose of information influence activities?
What are the main information influence techniques?
How can these techniques be combined?

PART III: COUNTERING INFORMATION INFLUENCE

How do I prepare my organisation?
How do I choose an appropriate response?
How do I ensure that lessons are learned?